Rule 1: People give based on relationships
Humans are relationship driven. We seek out relationships and make decisions based on relationships. It’s no different with philanthropy – people give based on relationships. Before someone gives to your non-profit, there has to be some sort of relationship which gives the prospect a reason to give. That relationship can be interpersonal, or organisational.
Some people give because of interpersonal relationships: they know and trust someone on your board, or one of your volunteers, or someone that you helped. Their relationship with that person (and that person’s positive recommendation of your non-profit), encourages them to make a gift.
Some people, on the other hand, give because of an organisational relationship with your non-profit. They hear about your organisation, you cultivate them and build a relationship with them, and then they give.
Either way, a relationship must exist or be built before a donor will make the decision to donate.
Rule 2: Strong-arm fundraising doesn’t work
Having read Rule #1, many non-profits may think, “great! I’ll just tell my board and volunteers that they have to get all of their friends to donate. They can just go through their address book and tell people, ‘I need you to make a R200 donation’ ”. This is called “strong- arming your contact list,” and it doesn’t really work.
Sure, you can raise money this way, at least for a time. Your board and supporters can call in favours from friends and colleagues and make it a point of personal friendship or professional association for donors to give to your group. And some of those people will in fact give. Once. But it’s not sustainable, and doesn’t generate the huge returns that can be had by relationship-based prospecting.
Instead of asking your board to strong-arm their contacts into making a donation, ask your board to invite three people they think may be interested in your non-profit to a non-ask event or a tour of your facility . . . or ask them out to lunch with the executive director... or get them involved in a volunteer activity.
This slow-but-steady approach to prospecting builds long-term donors who give more money, year in and year out, than the one- time gifts that can be had through strong-arming your board’s contact lists.
Rule 3: Mission matters to prospects
No matter how you come across a prospect – whether that person is a former client of your agency, a patient at your hospital, a friend of your board chair, or simply a businessperson with a heart for your particular issue, know that mission matters to your prospects.
Some prospects will want to give to your organisation because they support your mission. Other prospects will decide not to give because they don’t support your mission or disagree with your approach to tackling your mission. Either way, your mission matters to them. For that reason, you should make your mission, and the work you do, central to your prospecting conversations and communication.
Rule 4: Prospecting should be a deliberate process
Prospecting should be a deliberate process. Far too many non-profits prospect without any real strategy or plan. This leads to haphazard prospecting at best, and a disorganised and ineffective fundraising organisation at worst.
Have a written prospecting plan. What are your prospect profiles (who is likely to give to your organisation)? Where can you find those people? How can you reach them?
Similarly, track your prospects through the fundraising funnel.
My favorite strategy for doing this (in addition to keeping accurate and detailed notes in an organisation’s fundraising database) is to visually track major prospects through the funnel on a whiteboard that allows your entire team to see, on a daily basis, where each prospect stands in your funnel.
Rule 5: The more you mail, the more you will receive
How many newsletters does your non- profit send out? How many non-ask events do you have? How many tours do you offer of your facilities per month? How often do you provide volunteer opportunities? The more often you “mail” things out into the world, the more prospects will seek you out.
For example, over the course of one year, one non-profit I know went from mailing almost nothing to offering quarterly facility tours, monthly e-newsletters and press releases, and renewed focus on volunteer activities, which were heavily publicised.
As they implemented this plan to mail more out into the world, they not only generated additional buzz among their own supporters and friends, but they started to have new prospects approach them, simply because the prospect had heard about all of the good work the non- profit was doing. Mail more, receive more.
With acknowledgment to www.thefundraisingauthority.com
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